SWB DSL - Disapoinment

Wed Jul 17 08:17:00 CDT 2002

My service with AT&T was great until I canceled.. at which time they
started sending me monthly bills that literally doubled monthly. Last I
got said I owed them like $600. I called and talked to them and asked what
the $600 service fee was.. no idea on their part.. they finally stopped
sending me the bills but said they couldn't delete the debt from their
computers.

Somewhat related story.. when I lived in KC my roommate had cable to his
tv.. it was our only tv and he was the main person that watched it.
Everything went pretty much okay until he was in a car crash and died.
They kept sending him bills so being nice I called them and told them he
was dead.. they wanted him to confirm it.. I talked to a manager.. they
also wanted him to get on the phone and confirm it.. his parents called
back.. same experience.. nobody there seemed to grasp that dead people
can't cancel their own cable. When I moved out the cable was still
connected.

Cable companies are just crazy I think. ;)

Don't dream it. Be it.

;):):-):):-):):-)8')
Michael McGlothlin <mogmios at mlug.missouri.edu>
http://kavlon.org/projects/

On Tue, 16 Jul 2002, Aaron wrote:

> Wow, not at all like my experience, although I learned along time ago to
> only order business services from SWB.  I have SWB DSL and aside from the
> crappy Cayman router (I replaced it with a Cisco 1720) it works flawlessly.
> The only real problem I have with them is price.  I'm paying $69/mo for DSL
> (down from $79) but I think I could get it a little cheaper somewhere else.
>
> I have, however, had HORRIBLE experiences with Time Warner and am at the
> point where I need to get an attorney to intervene.  Here's the short of my
> story with them:  I had cable several years ago, I cancelled...  they said I
> owed them $140... I paid them in cash and got a receipt.  About a two years
> later I decide I want cable again.  I call TW and they say, "Well, you owe
> us $140."
> "No, I paid that."
> "No, you didn't."
> "Yes, I did..."
> "Prove it."
> Well that was 2 years later.  Who keeps a hand written cash receipt for $140
> for two years?!  My wife, that's who. :)  So I had to take the receipt down
> to them, they made a copy and hooked me back up.  I throw away the receipt
> thinking the story is over. No problem.
> A couple years later (we're going on 5 years in this timeline) I decide to
> move and buy a house.  The bank runs my credit and tells me that before I
> buy a house I need to pay TW $140 that's in collections.  WTF?!?  So I call
> TW and say, "You have a collection account on my credit for $140.  I paid
> that."
> "No you didn't."
> "Yes, I did."
> "No, you didn't."
> "Yes, I did."
> "Prove it."
> So I wrestle with them for another couple weeks.  Finally I find someone who
> see's the logic that if I owed them $140 why would they have hooked me back
> up?  So I need a letter from them stating the debt is satisfied.  That was
> 30 days ago.  I'm still waiting for my letter and calling them everyday to
> get my daily run around.
>
> Aaron
>
>
> > My throat is sore from badmouthing DSL service.  I just got a call from
> > SWB myself offering me service for $40/month and no installation charges
> > since I had it at my old place.  Take a look at our gripes in the
> > archives.  Plus, with TWC, I get free cable :)
> >
> > jose sanchez wrote:
> >
> > >Hello:
> > >
> > >Last week I ordered SWB DSL, they have a good
> > >promotion I couldn't let go by. The DSL line was
> > >suppose to be active last Friday. Today is Tuesday and
> > >I've been able to go online TWICE. Right now I am
> > >emailing from a backup dialup connection (AOL). I am
> > >very frustrated with the service this company has
> > >provided me. I've tried all day today to go online and
> > >the connection is timing out. I have being lucky to
> > >"log in", if you want to call it that, to their server
> > >and get an IP address but the connection is worst than
> > >16kb modem. When I try to go let's say to yahoo.com,
> > >the page doesn't even load. What kind of service is
> > >this? I've already called their business / customer
> > >relations number and ask to cancel. I can't take it
> > >anymore... I'm going back to cable. Also I've noticed
> > >that everytime I've logged in to their server I get a
> > >different IP address, not good!
> > >
> > >Well enough about that. I also like to let you all
> > >know I was able to go online from a linux host. I
> > >installed the roaring penguin program and it works
> > >like a charm. Is very easy to set up. I recommend it.
> > >
> > >One more thing, I'm still having problems trying to
> > >forward ports with iptables.
> > >Linux router with two NICs (eth0, 192.168.1.1 and
> > >eth1, 192.168.2.1). These are the gateways to their
> > >respective networks. I have a host with IP
> > >192.168.1.50 trying to request a web page from the
> > >webserver at IP 192.168.2.10. I can't get it to work.
> > >I have IP_FORWARD enabled and these are the rules I've
> > >tried:
> > >
> > >---flushes the chains---
> > >iptables -A FORWARD -p tcp -i eth0 -d 192.168.2.10
> > >--dport 80 > > > -m state --state NEW,ESTABLISHED,RELATED -j ACCEPT
> > >iptables -A FORWARD -P tcp -i eth1 -d 192.168.1.0/24 > > > -m state --state 
ESTABLISHED,RELATED -j ACCEPT
> > >--------------------------------------------------------------
> > >##### Doesn't work #####
> > >I also tried this combination but no success:
> > >
> > >iptables -A FORWARD -p tcp -i eth0 -j ACCEPT
> > >iptables -A FORWARD -p tcp -i eth1 -j ACCEPT
> > >
> > >iptables -A FORWARD -p tcp -o eth0 -j ACCEPT
> > >iptables -A FORWARD -p tcp -o eth1 -j ACCEPT
> > >
> > >########
> > >
> > >STILL Not working. What am I doing wrong?
> > >
> > >
> > >Thanks.
> > >
> > >=====
> > >"An ounce of gold cannot buy an ounce of time."
> > >- Anonymous
> > >
> > >
> > >www.whmicro.com
> > >
> > >__________________________________________________
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