SWB DSL - Disapoinment

[Aaron]

Wow, not at all like my experience, although I learned along time ago to
only order business services from SWB.  I have SWB DSL and aside from the
crappy Cayman router (I replaced it with a Cisco 1720) it works flawlessly.
The only real problem I have with them is price.  I'm paying $69/mo for DSL
(down from $79) but I think I could get it a little cheaper somewhere else.

I have, however, had HORRIBLE experiences with Time Warner and am at the
point where I need to get an attorney to intervene.  Here's the short of my
story with them:  I had cable several years ago, I cancelled...  they said I
owed them $140... I paid them in cash and got a receipt.  About a two years
later I decide I want cable again.  I call TW and they say, "Well, you owe
us $140."
"No, I paid that."
"No, you didn't."
"Yes, I did..."
"Prove it."
Well that was 2 years later.  Who keeps a hand written cash receipt for $140
for two years?!  My wife, that's who. :)  So I had to take the receipt down
to them, they made a copy and hooked me back up.  I throw away the receipt
thinking the story is over. No problem.
A couple years later (we're going on 5 years in this timeline) I decide to
move and buy a house.  The bank runs my credit and tells me that before I
buy a house I need to pay TW $140 that's in collections.  WTF?!?  So I call
TW and say, "You have a collection account on my credit for $140.  I paid
that."
"No you didn't."
"Yes, I did."
"No, you didn't."
"Yes, I did."
"Prove it."
So I wrestle with them for another couple weeks.  Finally I find someone who
see's the logic that if I owed them $140 why would they have hooked me back
up?  So I need a letter from them stating the debt is satisfied.  That was
30 days ago.  I'm still waiting for my letter and calling them everyday to
get my daily run around.

Aaron

> My throat is sore from badmouthing DSL service.  I just got a call from
> SWB myself offering me service for $40/month and no installation charges
> since I had it at my old place.  Take a look at our gripes in the
> archives.  Plus, with TWC, I get free cable :)
>
> jose sanchez wrote:
>
> >Hello:
> >
> >Last week I ordered SWB DSL, they have a good
> >promotion I couldn't let go by. The DSL line was
> >suppose to be active last Friday. Today is Tuesday and
> >I've been able to go online TWICE. Right now I am
> >emailing from a backup dialup connection (AOL). I am
> >very frustrated with the service this company has
> >provided me. I've tried all day today to go online and
> >the connection is timing out. I have being lucky to
> >"log in", if you want to call it that, to their server
> >and get an IP address but the connection is worst than
> >16kb modem. When I try to go let's say to yahoo.com,
> >the page doesn't even load. What kind of service is
> >this? I've already called their business / customer
> >relations number and ask to cancel. I can't take it
> >anymore... I'm going back to cable. Also I've noticed
> >that everytime I've logged in to their server I get a
> >different IP address, not good!
> >
> >Well enough about that. I also like to let you all
> >know I was able to go online from a linux host. I
> >installed the roaring penguin program and it works
> >like a charm. Is very easy to set up. I recommend it.
> >
> >One more thing, I'm still having problems trying to
> >forward ports with iptables.
> >Linux router with two NICs (eth0, 192.168.1.1 and
> >eth1, 192.168.2.1). These are the gateways to their
> >respective networks. I have a host with IP
> >192.168.1.50 trying to request a web page from the
> >webserver at IP 192.168.2.10. I can't get it to work.
> >I have IP_FORWARD enabled and these are the rules I've
> >tried:
> >
> >---flushes the chains---
> >iptables -A FORWARD -p tcp -i eth0 -d 192.168.2.10
> >--dport 80 > > -m state --state NEW,ESTABLISHED,RELATED -j ACCEPT
> >iptables -A FORWARD -P tcp -i eth1 -d 192.168.1.0/24 > > -m state --state ESTABLISHED,RELATED -j 
ACCEPT
> >--------------------------------------------------------------
> >##### Doesn't work #####
> >I also tried this combination but no success:
> >
> >iptables -A FORWARD -p tcp -i eth0 -j ACCEPT
> >iptables -A FORWARD -p tcp -i eth1 -j ACCEPT
> >
> >iptables -A FORWARD -p tcp -o eth0 -j ACCEPT
> >iptables -A FORWARD -p tcp -o eth1 -j ACCEPT
> >
> >########
> >
> >STILL Not working. What am I doing wrong?
> >
> >
> >Thanks.
> >
> >=====
> >"An ounce of gold cannot buy an ounce of time."
> >- Anonymous
> >
> >
> >www.whmicro.com
> >
> >__________________________________________________
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> >
> >
> >
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