HP Rant 2

[Phil Thayer]

So don't take HP's word for it.  Here is Xerox's word:

http://www.xerox.com/go/xrx/template/015.jsp?view=MainSearchFAQ&faqID=DH
C+Ink+Cartridge+Refill+Kit&Xcntry=USA&Xlang=en_US

or the Lexmark word:

http://www.lexmark.com/vgn/images/portal/1_Lexmark_BLI_competitive_study
_2007.pdf

Bottom line is this. If you are not willing to pay for quality, you will
not get quality.  None of the major printer companies will support using
refilled ink cartridges no matter how they are refilled because they no
longer have control over the quality of the cartridge and cannot
guarantee that it will not damage your printer.

Phil

> -----Original Message-----
> From: Luke -Jr [mailto:luke at dashjr.org]
> Sent: Tuesday, August 12, 2008 2:38 PM
> To: Phil Thayer
> Cc: kclug at kclug.org
> Subject: Re: HP Rant 2
> 
> On Tuesday 12 August 2008, you wrote:
> > You should read this.
> > http://h71036.www7.hp.com/hho/cache/546038-0-0-225-121.html
> > I especially think you should pay attention to the part where it
says
> > "Refilled inkjet cartridges had a better than 25% (1 in 4) chance of
> > being dead on arrival or failing prematurely."  Sounds like you
might
> > have gotten hit by that 1 out of the 4.
> 
> Sounds like FUD.
> 
> > Maybe instead of blaming the company that makes the printer that was
> working
> > fine with a proper ink cartridge, you should blame the company that
> refilled
> > (or more probably improperly refilled) the ink cartridge that you
> purchased
> > at a discount to save a few dollars.
> 
> No self-contained cartridge should be able to break a scanner.
> Furthermore, I didn't buy a "refilled cartridge". I bought a refill
> kit. Which
> was a trivial process. And with exception of the alignment printouts
> (that
> printed black perfectly fine), the cartridge and ink is still all
> self-contained.
> 
> > How much is your time worth and how many hours have you spent trying
> to get
> > the discount ink cartridge working.  Did you really save money?
> 
> I can't realistically blame anyone but HP for this nonsense.