JobOP - hardware support

[Kelsay, Brian - Kansas City, MO]

A former cow-erker of mine emailed me about an opening with a large,
stable company.   Details below, email me your resume and I'll pass it
along if you are interested.
Sorry for the HTML email, but I wanted to preserve the job description
in the original format.
 
Brian Kelsay
 
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Know anybody who is interested in a hardware position? It is $40K to
$50K. If you do, have them send me a resume, I'll get it to the
interviewer. 
Update:  I don't want to put a damper on anyone's enthusiasm. Not having
a degree will not count them out, but they will be in line after the
applicants who do have a degree or are working on it. 


 
Job family description
Desktop Support Specialist II

 

*    Configures and installs new computer hardware and software for end
users.

*    Assist end users with moderate to complex hardware, software and
operating system issues.

*    Performs asset management activities such inventory check in,
updates and reconciliation.

*    Coordinates and configures IT products and services for activities
such as video conferencing, webinars and conference room presentations.

*    Documents group process and procedure.  Reviews documentation
created by team members.

*    Researches, recommends and implements solutions with direction from
the senior or team leader.

 

Bachelor's degree in Computer Science or Information Systems preferred.


3 - 5 years experience.

 

Should be pursuing Microsoft Certified Systems Engineer certification

 

*          Experienced with Windows XP, Microsoft Office and Internet
Explorer.

*          Experienced working in a Windows server network environment
specifically account and file management.

*          Experienced with current PC/laptop hardware.

*          Understands the troubleshooting process and can communicate
effectively with end users.

 

 
Job duties include but are not limited to:
 
PC/Laptop setup, configuration, installation and removal
Hardware break/fix
Hardware related asset management 
Physical hardware moves
Documentation of hardware specific policies and procedures
Event setup, configuration and scheduling
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