Road Runner router IP

[Phoenician]

 Initially I received a little guff from their Level 1 helpdesk people
but that cleared up as soon as I told then that I could speak geek fluently.
Not long after that they realized that I knew what I was talking about and
let me speak to someone that knew what I was talking about.

If you have business class cable Linux should not be an issue to them, I use
a Linux box for my routing and such.

- Michienne

-----Original Message-----
From: owner-kclug at marauder.illiana.net
[mailto:owner-kclug at marauder.illiana.net]On Behalf Of
gphillip at kaiser.aafp.org
Sent: Wednesday, March 12, 2003 9:38 PM
To: admin at kclinux.net
Cc: gphillip at kaiser.aafp.org; kclug at kclug.org
Subject: RE: Road Runner router IP

Did Road Runner tech support give you much of a hassle?  I run Whatsup
Gold at work and started monitoring my home router from my office.  I have
had 3 outages this evening.  Each lasted less than 2 minutes.  I have a
feeling that when I tell them I am running linux, they will try to put the
blame on me.

> I had this problem about 4 months ago.  Road Runner came out and plugged
a
> little meter outside of the house to the cable line, and detected the
switch
> was sending surges out making cable signal fade.  Also was getting a
quick
> "snow" screen on TV when it happened.  (Wasn't noticeable unless your
> concentrating).  Turns out that half my neighbors was having the same
> problem and were too lazy to call Road Runner.  The guy fixed everyone
by
> replacing a switch in Grandview, MO about 4 days later.
>
> -----Original Message-----
> From: owner-kclug at marauder.illiana.net
> [mailto:owner-kclug at marauder.illiana.net] On Behalf Of
> gphillip at kaiser.aafp.org
> Sent: Wednesday, March 12, 2003 12:28 PM
> To: kclug at kclug.org
> Subject: Road Runner router IP
>
> Does anyone have the RoadRunner business class broadband?  I do and have
> been having alot of short outages.  Access goes down for say 60 seconds
> and then is back up.
>
> Before I talk to RR I want to make sure the problem is not on my end.
> Does anyone know if the router that comes with business class has its
own
> IP address that is pingable from the outside world?  I use my work
> connection to monitor my home PC. I would like to be able to monitor
> access to the router.  That way I could see if the connection was dying
> before or after the router.
>
> thanks
> chad
>
>
>
>
>
>