ISPs (PlanetKC)

[Chris Midkiff]

Since the subject came up,

I used PlanetKC for a couple of years, before I went to Roadrunner.  I know
several people who still use the service (my recommendation).  It's straight
TCP/IP dialup, dynamic IP assign (DHCP), static DNS servers.  Never had any
tech support questions to ask them, so I can't speak for their tech support.
Mail server stability is better than average, though I agree that your ISP
is not necessarily your best bet for Email.

They have a reliable service, with very few outages.  They used to have a '2
Minute Guarantee' that basically said that if you get a busy signal for
longer than 2 min, the month is on them.  Not sure whether they still do
this, but I got 2 months free over the course of 2 years by sending them an
email.  They credited my account, no questions asked.

As far as dial-up service in KC, I would place PlanetKC at the top of the
list.  Only problem is that there are no local numbers for other cities.  I
still have an AT&T dial-up that I use on the road, cause they have local
numbers about everywhere I go.

Chris Midkiff

> -----Original Message-----
> From: Jonathan Hutchins [mailto:hutchins at opus1.com]
> Sent: Monday, October 22, 2001 11:09 AM
> To: kclug at kclug.org
> Subject: Re: ISPs
>
>
> From a couple of replies:
>
> "planet kc is linux friendly and runs about 10-15 month for dial-up."
>
> "We have training in a number of technologies, Including Linux."
>
> This worries me - I'm looking for people who support TCP/IP over dial-up
> PPP, not Linux.  There should be nothing at their end that cares one whit
> whether I'm running Windows or Linux or Sega or a System 3090 on this end.
>
> I _think_ what they're trying to say is that their Customer Support techs
> won't hang up on you if you say the "L" word, and/or that they
> don't require
> a proprietary pre-packaged dialer/browser for access - which is good.  But
> for proprietary interfaces, AOL is the hands-down winner, and I can handle
> the tech support myself as long as the ISP keeps the servers up.
>
> I guess the things I'm looking for are reliable connections and reasonable
> price.  Reliable email would be nice, especially if they had good spam
> filtering, but most of the people I know have learned to keep
> their primary
> email and their ISP separate.  It would be nice if I could get timely and
> honest answers when the gateway routers crash, but that's dreamin'.
>
> Thanks for the advice so far.  I'll let y'all know how the search
> comes out.
>
>
>
>