switch from swbell DSL to roadrunner?

[Dan Connolly]

I've been a swbell DSL customer since ~Apr 2000.

I've had this roadrunner offer on my bulletin-board
for a month or so now. It just expired, but I wonder...
anybody think it's worth switching?

I wasn't very happy with swbell DSL at the beginning:
I reported problems in their DNS and POP services... they had
a nice support web site that promised 24hr response time...
but I got no response. I run my own caching DNS now,
and I don't rely on their POP service, but I never
got a satisfactory answer about the outage.

But overall, uptime has been good... just a few
hours down-time here and there over the last year
and a half or so.

Speed is so-so... bandwidth is decent, but
latency is not so good... when I was in Austin,
rr connected me to lcs.mit.edu (my employer)
thru just a few hops. I'm 25 hops away now:

# traceroute -n www.w3.org
traceroute: Warning: www.w3.org has multiple addresses; using 18.29.1.34
traceroute to www.w3.org (18.29.1.34), 30 hops max, 38 byte packets
 1  192.168.2.1  2.059 ms  1.806 ms  1.810 ms
 2  208.190.203.254  18.361 ms  19.656 ms  16.806 ms
 3  151.164.8.2  19.878 ms  20.290 ms  19.276 ms
...
23  18.201.1.3  68.438 ms  68.637 ms  66.431 ms
24  18.24.10.1  79.552 ms  70.355 ms  69.463 ms
25  18.29.1.34  69.185 ms  68.862 ms  68.949 ms

Any rr customers around... would you do a traceroute
to 18.29.1.34 and let me know what it looks like?

I think I pay ~$35/month to swbell for DSL+internet service.

What do you think... should I switch to roadrunner?

-- 
Dan Connolly, W3C http://www.w3.org/People/Connolly/