Re: Pseudo-Servers

[Richard Meeker]

Here here!!  Anyone ever hear of Inacom Corporation, or what about Vanstar
Corporation?  Both, Inacom and Vanstar (before it was bought by Inacom) had
a problem with firmly saying NO to a customer.  Not only did they pay the
price for it as a company, but 6000 people paid the price also, and many of
them are still paying the price.

> Yes, it is important to to know when to tell your customers "NO"!  When
>  a customer gets to the point that they cost more than they were worth,
> I  like to confidentially direct them to my competitors.
>
> It is surpising how many companies DON'T know when to say no a customer
>  - and have paid the price for it in bankruptcy court!
>
>
>
> Jonathan Hutchins wrote:
>
>>> -----Original Message-----
>>> From: Monty Harder [mailto:lists at kc.rr.com]
>>
>>> My worst nightmare is the customer that insists on having a Win
>>> server,
>>
>> and then
>>
>>> decides they can install all sorts of crap on it. (Had one  that took
>>> a  Win98 server and "upgraded" it to ME - ewwww!)
>>
>>
>> You really have to have someone who will say "No!" in your outfit.
>>
>> (I know, we didn't, the company died of it.)
>>
>> Someone who thinks that their shared box running Win98 is a "server"
>> really isn't prepared to spend the money to do what your firm does.
>> They should politely directed to Gateway, Dell, or CompUSA.
>>
>>
>> majordomo at kclug.org Enter without the quotes in body of message
>>
>>
>
> --
> At 20, I was liberal, because I had nothing to lose and so much to
> gain. By 40, I was conservative, because I had so much to lose and so
> little to gain. It is amazing what 20 years of hard work and experience
> will do for ones' point of view?

--
Richard Meeker
(rmeeker at kc.rr.com)