Everest Residential Service

[Seth Dimbert]

Matt,

I might be able to speak to your question.

When I moved back to KC a little over 3 years ago, TWC had not RR service
near me, so SBC DSL was the only option. I was told that my home wasn't
"Red" (no service), but it wasn't "Green" either. I was "Yellow."

The installer came out, played for about 3 days and made DSL work. It was
great.

Then, starting this past January, I began using dslreports.com to regularly
check my speed. Over three months, I found that my download speed was
consistently 160-165 kbps. Yuck. That's awful, especially considering I was
spending $59.99/month for a "guaranteed download speed" of 384 kbps.

When I called them on it, they explained that, since I had fallen out of
sync a number of times, they capped my line at 190 kbps to ensure
connectivity. This might have annoyed me less if they had lowered my bill,
since they do offer a cheaper low-speed plan. So, I switched to TWC and got
RR.

In SBC's favor, they have credited my account for the overages.

But check this out: I was paying $60/month to SBC for broadband and
$25/month to the cable company for "Basic Service." I have since upgraded to
a package they offer called "Digital Tier I" which includes RR and more
channels than I could ever watch (including HBO and the "on-demand"
networks, which blow my mind!). This package is $59.99/month.

Or, put another way, I'm getting broadband at 2000 kbps and a buttload of TV
for $15/month LESS than I was paying before. It was a tough call: Save
$180/year by getting faster internet and more channels? Hmmm.........

Just one guy's story.

(Also, BTW, I checked with Everest before going to TWC. It seems they've
done away with everything but their most complete, most expensive,
all-in-one packages.)

-SD

- | -----Original Message-----
- | From: owner-kclug at marauder.illiana.net
- | [mailto:owner-kclug at marauder.illiana.net]On Behalf Of Matt G
- | Sent: Thursday, April 03, 2003 3:49 PM
- | To: kclug at kclug.org
- | Subject: Re: Everest Residential Service
- |
- |
- | Thanks for the welcome.  We're excited to be moving there.  A
- | new adventure
- | for us.
- |
- | I like it....I'll try the threaten-to-use-everest angle with TW...maybe
- | they'll be cheaper than SBC after the discount.  I think it's
- | something like
- | $35/month for 2 years with the company discount.  That buys you
- | 384-1.5 down
- | and 128 up.
- |
- | I guess my place is in range of TW, SBC and Everest.  Choices!
- | Where I live
- | now, In Salt Lake City, there is one choice.  Yuk.
- |
- | Keep on keepin on,
- | Matt
- |
- |
- | ----- Original Message -----
- | From: "JD Runyan" <JRunyan.Lists at DMS.NWCG.Gov>
- | To: "Matt G" <linux at bizniche.com>; <kclug at kclug.org>
- | Sent: Thursday, April 03, 2003 11:44 PM
- | Subject: Re: Everest Residential Service
- |
- |
- | > On Thursday 03 April 2003 18:15, Matt G wrote:
- | > > I had a question related to this.  On our trip to KC last
- | week, we ended
- | up
- | > > finding a nice place in Lenexa.  Only a few miles from the
- | new office!
- | >
- | > Welcome to the neighborhood.  I just moved from Prairie
- | Village to Lenexa
- | last
- | > week.
- | >
- | > > I've been checking into high speed access.   Everest seems to be the
- | clear
- | > > choice over TimeWarner, but SBC is still in the mix.  I can
- | get a good
- | deal
- | > > for SBC  DSL through my new employer.  I wanted to compare it to
- | Everest,
- | > > but they only have pricing for packages.  Has anyone had
- | particularly
- | > > good/bad experiences with SBC?
- | >
- | > I will not do business with SBC after they took hundreds of
- | dollars, and
- | > delivered litterally 1.5 hours of high speed internet.  I was
- | going to use
- | > Everest upon moving to Lenexa, since it is available, but they weren't
- | going
- | > to do the install until 2 weeks after I move in.  We called
- | TW, and told
- | them
- | > we were comparing Everest and them, and suddenly we got a
- | special deal at
- | > about half what I was paying TW in PV
- | >
- | > > Also...as we looked at apartments and duplexes etc, several people
- | warned
- | > > me about Everest saying they were on shaky ground and could go under
- | soon.
- | > > Any truth to that that anyone knows of?
- | >
- | > Everest is owned by Aquila.  They are currently the only profitable
- | division
- | > there.  They won't go away, but they are not expanding anymore for a
- | while.
- | > It is hard for them to justify the expenditure to the corporation as a
- | whole
- | > for a while.  Since Lenexa was thier pilot area, access is available
- | > everywhere.  They lay thier own fibre, so expansion to new areas is
- | > expensive.
- | >
- | > --
- | > "Dying is a very dull, dreary affair.  And my advice to you is to have
- | > nothing whatever to do with it."
- | > -- W. Somerset Maugham
- | >
- |
- |
- |
- |
- |