Right up our alley ?

Brian Kelsay bkelsay at comcast.net
Mon Aug 11 17:05:23 CDT 2003


Dave Hull wrote:

> On Mon, 11 Aug 2003, Brian Kelsay wrote:
> 
> 
>>Bradley Miller wrote:
>>
>>
>>>http://www.sltrib.com/2003/Aug/08102003/business/82527.asp - Increasing 
>>>export of white-collar jobs is cause for concern
>>
>>Onward marches the death spiral.  I guess they don't realize that 
>>eventually they will have to drop their over-inflated prices on products 
>>when there is no one left that can afford them.
> 
> 
> I hear many of the people working in call centers in India have advanced 
> degrees in business and undergraduate degrees in technical fields. These 
> people could perform the duties of our American corporate executives at a 
> fraction of the cost saving us billions annually. ;)
> 
> While we're on this subject of sending jobs overseas, I recently called tech 
> support to report a failed hard drive on a server under warranty. After 
> spending a few minutes on hold listening to muzak, I was greeted by a 
> non-native speaker of English. Our connection was very poor, not as bad as 
> some cell phone calls I've had, but nearly intolerable.
> 
> After struggling for several minutes to explain to this person what the 
> problem was, she may have studied English formally in school, but she was ill 
> prepared for conversation, especially common idioms for failed equipment.
> 
> Eventually she gave me a different 800 number to call, even this took several 
> tries as it was difficult for me to understand her pronounciation of the 
> digits.

If companies really want to save money, then the executives are going to 
have to take it in the shorts, so to speak.  With the swift cut in a VP 
salary to get back down to honorable levels you could save hundreds of 
jobs of people that actually produce something and put back into the 
community and the economy.

-- 
A Computer without Microsoft is like a chocolate cake without mustard.
-as seen on IRC




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