netsaint external commands

[Eric R.]

Good morning Gerald,

I was wondering if you had gotten the external commands working in netsaint.

Namely, the:

"Disable checks for this host" and the "Disable notifications for this 
host" links available in netsaint as you drill down into the various pages.

I keep getting "Error: Could not open command file 
'/usr/local/netsaint/var/rw/netsaint.cmd' for update!

The permissions on the external command file and/or directory may be 
incorrect. Read the FAQs on how to setup proper permissions.

An error occurred while attempting to commit your command for processing..."

I have gone through all of the docs for setting thses permissions up 
several times, and I don't have a clue what I'm doing wrong.

The rw directory (under /usr/local/netsaint/var) has a user of netsaint 
and a group of nscmd....the rw directory has the sticky bit set (I 
think...it has a capital S in the permissions) netsaint.cmd file is 
being created with a user of netsaint and group of nscmd and is rw, rw. 
  So, at this point I am clueless.

I've used the htpasswd command to add myself, apache (the user httpd 
runs under) to the htpassword.users file in /usr/local/netsaint/etc.

Also the netsaint.log reports:

Error: Could not create external command file as named pipe: (13) -> 
Permission denied
[1022769306] Bailing out due to errors encountered while trying to open 
the external command file for reading... (PID=25102)

But, like I said, I thought the permissions were correct.

Any help you could provide would be appreciated.

If you need any more info, please let me know.

TIA,
Eric

P.S.  Included to this list, incase anyone else might know.  Thanks.