Comcast question [OT]

Gene Dascher gedascher at multiservice.com
Tue Feb 26 16:04:54 CST 2002


Are there any other Comcast broadband users who can't login to the
Comcast.net site?  I go to www.comcast.net/ and enter my login and password,
but it always returns me to the same screen.  If I try to access "Member
Services" or "Email", it tells me "You have to be logged in to acccess ...".
I know that I am entering the correct login info, because if I enter the
wrong password, it takes me to a "You have entered incorrect information"
page and has me try again.  The same thing happens with EVERY browser that I
use (IE, Netscape 6, Netscape 4.79).

	I was able to successfully reach the member services page ONE TIME a couple
of weeks ago to add an email account for my wife, but have not been able to
get in since.  I am not having any problems getting email from any of the
comcast.net email accounts.  The only thing I haven't done is to Download
their little program like they tell you to do, but I'm not sure how much
difference that should make.  I thought that we were supposed to be able to
access our email, etc via browser, from ANY computer on the net, not just
the one where we downloaded their software.  I am going to call their tech
support AGAIN today and see if they are having problems.

I just wanted to see if I am the only one on the list who is having this
problem.

Thanks,
Gene




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