switch from swbell DSL to roadrunner?

[Chris Midkiff]

I (also) have a Roadrunner connection, Speed is good, connection is almost
allways up.  I do rely on RR's DNS servers, and I don't have a lot of
problems with it.  I do not, however, use RR's mail service.  I tried during
the first few months to use it, and gave up.  It was down more than it was
up.  This was over a year ago, I have heard that it has gotten better...

You are not having major outages, and you have solved (worked around) the
DNS problem, and the speed is OK...  If you can live with the latency, then
I don't really see a reason to switch.  From my understanding, cost,
support, and speed is pretty much a wash.

Chris Midkiff
chris at datacaptech.com

> -----Original Message-----
> From: Dan Connolly [mailto:connolly at w3.org]
> Sent: Wednesday, October 03, 2001 1:16 PM
> To: kclug at kclug.org
> Subject: switch from swbell DSL to roadrunner?
>
>
> I've been a swbell DSL customer since ~Apr 2000.
>
> I've had this roadrunner offer on my bulletin-board
> for a month or so now. It just expired, but I wonder...
> anybody think it's worth switching?
>
> I wasn't very happy with swbell DSL at the beginning:
> I reported problems in their DNS and POP services... they had
> a nice support web site that promised 24hr response time...
> but I got no response. I run my own caching DNS now,
> and I don't rely on their POP service, but I never
> got a satisfactory answer about the outage.
>
> But overall, uptime has been good... just a few
> hours down-time here and there over the last year
> and a half or so.
>
> Speed is so-so... bandwidth is decent, but
> latency is not so good... when I was in Austin,
> rr connected me to lcs.mit.edu (my employer)
> thru just a few hops. I'm 25 hops away now:
>
> # traceroute -n www.w3.org
> traceroute: Warning: www.w3.org has multiple addresses; using 18.29.1.34
> traceroute to www.w3.org (18.29.1.34), 30 hops max, 38 byte packets
>  1  192.168.2.1  2.059 ms  1.806 ms  1.810 ms
>  2  208.190.203.254  18.361 ms  19.656 ms  16.806 ms
>  3  151.164.8.2  19.878 ms  20.290 ms  19.276 ms
> ...
> 23  18.201.1.3  68.438 ms  68.637 ms  66.431 ms
> 24  18.24.10.1  79.552 ms  70.355 ms  69.463 ms
> 25  18.29.1.34  69.185 ms  68.862 ms  68.949 ms
>
>
> Any rr customers around... would you do a traceroute
> to 18.29.1.34 and let me know what it looks like?
>
> I think I pay ~$35/month to swbell for DSL+internet service.
>
> What do you think... should I switch to roadrunner?
>
> --
> Dan Connolly, W3C http://www.w3.org/People/Connolly/
>
>
>