On Wednesday 08 October 2003 2:11 am, Chris wrote:

> ... However, the guys
> at DSLREPORTS.COM not only respond to posts, but will work with you via
> "private messaging".  I got a tech at 10:00 p.m. Sunday night to open a
> ticket with ISI (or is it ASI?) and when they called back, they were
> ready to sent a tech out at 'first truck roll'.

Yeah, but if your service is down, how do you reach them?