There are few users in a house paying residential rates yet they run a home based business. Outgoing SMTP is smtp-server.kc.rr.com Incoming is not Road Runner, but their domain. It's a 100Mbps wired LAN. It only happens to two of the users and it started two days ago. I called Road Runner and I got "Using another incoming POP3 other than RR isn't supported and you're violating our terms anyway so we're not helping you." I think it's their SMTP outgoing mail server because I seen a bounce back when a user sent it to two different domains and the same bounce back message had 550 error with both domains listed. What other MTA on the Internet would see both outgoing mail at the same time other than your own MTA? Any help would be appreciated. Thanks, Paul -----Original Message----- From: owner-kclug@marauder.illiana.net [mailto:owner-kclug@marauder.illiana.net] On Behalf Of Phoenician Sent: Tuesday, April 01, 2003 1:49 PM To: kclug@kclug.org Subject: RE: Road Runner 550 Unable to Relay Error Are you attempting to send email via a domain other than your RR account? I have received a similar error message when I attempt to send email using my domain's SMTP account instead of the RR account. What I had to do to solve that situation was send all outbound email via my RR account. - Michienne -----Original Message----- From: owner-kclug@marauder.illiana.net [mailto:owner-kclug@marauder.illiana.net]On Behalf Of paul@kcnetcare.com Sent: Tuesday, April 01, 2003 1:00 PM To: kclug@kclug.org Subject: Road Runner 550 Unable to Relay Error Anyone ever get the 550 Unable to Relay Error message while using your RR account for outgoing e-mail?