For users in Lee's Summit; thought I'd share some information about your cable providers / ISP providers. ********************** Subject: RE: Citizen Comment from the Web Site Paul, There have been 29 complaints through the City in the last year. There are approximately 14,000 cable customers plus another 4,500 online customers in Lee's Summit. That is about .002% of the total 18,500 accounts. While the City is negotiating the franchise with Timewarner, we are also negotiating with 2 other companies - Comcast (who currently serves part of our city) and Everestt (a new start up company). Southwestern Bell also provide DSL in many parts of the city to offer high speed internet access. The competition in the marketplace is greatly increasing. However, I think it is important to understand that there are federal and state regulations that govern the cable and telecommunications industry. The City does not have the ability to deny access to our community by a provider. In fact, state law passed last year requires we give access to use our public rights of way for their infrastructure and cannot deny access except in limited circumstances. Federal law requires cities to ensure there are no "barriers to entry" and that there is a "level playing field" to encourage competition. Therefore, the negotiations with Timewarner pertain more to the service requirements (also significantly regulated by federal law), compliance with the City's right of way ordinance (that governs construction standards), etc. It is not to negotiate whether or not Timewarner will be allowed to serve our community. Further, the infrastructure is privately owned, so the City would not be able to "replace Timewarner as the owner of the facilities." The facilities are privately owned. We are working with the new entry provider to ensure they have access to the marketplace and are treated the same as the incumbant providers. In the long run, this may be a better solution for your specific concerns. With competition can come better service. I hope this answers your questions. Best Regards, **************************