On Sun, 18 Aug 2002, Adam Davis wrote:

> Has anyone heard of people experiencing problems with Southwestern Bell's
> DSL being down in the last week or so, and how long it'll be down?  I've
> got three or four neighbors who all seem to be without internet access.

A friend at work has it again after a two week outage.  His relationship
started with the tech support asking for him to reinstall things such as
IE, etc., requiring him to reopen the ticket (they kindly closed it
without telling him after he didn't hear back for days) and about two
weeks it was back up without an explaination.

Kind of describes my ISDN service with Bellsouth.  There seems to be many 
departments in a telephone company and any one of them has a possibility 
of having too much work to do.